Frequently Asked Questions

We are a legitimate, registered company that provides chefs to people’s homes on a part-time basis (see Packages) for home cooking and preparing your meals as per your tastes and requirements.

Once you decide on a package, our chef will come to your home at the time you ask him to and make upto 3-4 dishes in 2 hrs (depending on the preparation time for each dish) for a family of 4 persons.

The chefs not only cook but also cleans the kitchen before he leaves (utensils used and kitchen counter tops )

InstaChef provides chefs for anybody who would like to have unforgettable and tasty food prepared by professional Chefs in the comfort of their own homes!

A profile of our clients range from  –

  • Working Couples
  • Executive Bachelors
  • Wife pregnant or with new born
  • Single working mothers
  • Husband with wife on vacation
  • Health food enthusiasts
  • Bodybuilders
  • Couples/ Individuals who DO NOT KNOW how to cook
  • Couples/ Individuals who do NOT LIKE to cook
  • Couples/ Individuals who KNOW how to cook but would like to try new cuisines
  • Airline Crew
  • Elderly parents and Senior Citizens

Our Chefs keep in mind any dietary restrictions or food allergies that you or your family members may have. The Chefs prepare your food for your satisfaction and entice your tastebuds. Please feel free to advise your chef however you want your food to be prepared.

Less oil. Less salt. Medium rare. Well done. No problem!! 

You can book your chef now! You can visit our website  www.instachef.ae and book a chef service. Or you can download the app (Android: InstaChef or iOS: InstaChef – UAE) and place your order for Chef service. You can scan the below QR code from your mobile and it will take you to the respective app store.

Feel free to contact us anytime on our number 056 6922 010 or by email at info@instachef.ae

Yes, please! You can book a chef for a session (AED 100) and if you decide to continue with a package, we will adjust the amount with it.

Our Chefs belong to various nationalities specializing in a variety of cuisines. They are all background checked are under the company’s visa and have an average of 5 years professional cooking experience.

Yes! Our Chefs are also experts in hosting BBQ parties, Birthday Parties and other small gatherings. Please contact us and refer to our packages to book for your party now.

Yes, they are. Cuisine variety, hygiene and etiquette are very important to our clients and we take these aspects most seriously. Our Chefs are constantly undergoing training and refresher courses not only from us but also from Dubai Health Authorities.

We have a variety of cuisines on offer ranging from Indian (North and South), Pakistani (Lahori and Karachi), Oriental (Chinese and Thai), International (Intercontinental & Italian), Arabic (Lebanese  & Egyptian), Pinoy and Iranian. Please refer to Cuisines for sample menus of different cuisines.

We are constantly trying to expand our cuisine specialties and are on the lookout for exceptional Chefs to join our team. If you think you make the cut or know someone who would be an asset for us, please drop in your CV at Careers.

Though your Chefs may be specialized in a cuisine or two, most of our chefs are “all-rounders” and able to “respectfully” make a variety of cuisines from across the continents. We at InstaChef are constantly training them on various cuisines and encourage them to learn by immersion from their fellow colleagues (Chefs!).

The menus under Cuisines are brief and are there just to give you an idea of the variety of dishes our chefs can make at your home. They are by no means an exhaustive list!

You can always ask your Chef for anything particular that you would like to get cooked and he would be more than happy to make it for you.

We operate 7 days a week, any hour you prefer between 6:00 AM and 8:00 PM.

Your cooking professional will arrive within 30 minutes of the start time depending on traffic but will complete all his/her tasks within the time allotted (2 Hours for a family of 4) to your satisfaction.

Yes we do. In fact, most of our clients have chosen for the Chefs to go their homes while they are still at work and prefer food to be ready for them when they reach home.  Please let us know where to get and return your apartment keys. You may also leave instructions inside your apartment or email it to us.

If you set up your regular package schedule with us, we will arrange to send the same Chef that specializes in your chosen cuisine. Under unforeseen circumstances, where the designated Chef is unable to come, we will send a replacement Chef that specializes in your chosen cuisine for that time period.

By using our service, we guarantee that we will be liable for any damages (direct, consequential or otherwise), which will be limited to AED 1000/- per customer, per visit.

All our services are based on advanced payment but you will save money if you book for monthly and long-term packages. Also the monthly and above package members will receive discounts on the Party package. Please contact us for longer term packages.

We accept cash or Bank transfers.

Our Chef is one of the highest paid and happiest cooking professional in the UAE, that’s why we have 97% customer satisfaction rate. You can give us a try once and we guarantee your satisfaction*. Rest assured that the Chefs are not only specialized in their respective cuisines but are also well-trained in etiquette and hygiene. They are background checked and are under the company visa.

We have 97% customer satisfaction rate. You can give us a try once and we guaranteeyour satisfaction

You can have your Chefs to come to your home once, twice, thrice, four times, five times or six times a week depending on the package chosen.

On the day of the appointment, your Chef will arrive within 30 mins of the start time depending on traffic, but will work for the full time allotted (2 hrs) from the arrival time. Please make sure all the ingredients are ready and Chef can take over the kitchen as soon as he/she arrives.

We understand that the Chef may take extra time on the first day as he meets you and familiarizes with your requirements and kitchen placement. Please feel free to discuss any dietary restrictions or food allergies with your Chef.

We would appreciate it if you inform us one day earlier to the appointment date and we will offer to reschedule this visit for a better time.

If your Chef assigned to you informs us that he/she is not feeling well and will not be able to work, we will inform you as soon as we receive this notice and will check with you if we can send a replacement Chef that specializes in your chosen cuisine for that time period.

As much as we screen, train and manage our Chefs, sometimes a Chef’s personality simply may not work for you and your family. Our simple solution - we offer you an unlimited number of replacements at no extra charge until you find your ideal chef!

In extremely rare cases that a Chef steals something, please inform the police and let them handle the investigation and we will fully cooperate with you.

There are many dubious, unaccountable and unhygienic “illegals” and “part-time cooks” that are currently operating illegally in the UAE (putting you and your family’s well-being and health at RISK!) Also be aware that these (illegal) Cooks mostly do not have a visa or trading their wares without a relevant visa thereby putting you at RISK with the UAE authorities as well.

On the other hand, all our Chefs are legally employed on a full-time basis in our company. They are trained and groomed by us on aspects of cuisine, hygiene and etiquette.

Our Chefs cannot get a visa without passing a medical exam at a government facility. So, please be assured that all our chefs have successfully passed that stringent medical exam.

Yes with certain conditions. Please contact us.

Since our Chefs are legally employed on a full-time basis in our company, we strictly follow the Ministry’s required employment conditions in the UAE. And we also provide extra facilities as we deeply care about our Chefs as much as our Clients!

  • Maximum of 12 hours of work a day.
  • 12 hours of rest a day, 8 of which should be for continuous sleep/rest at night.
  • One day off per week.
  • Paid leave 30 days -Vacation of one continuous month every year*. You will get a free replacement during that time.
  • Return airline ticket to domicile.
  • Medical insurance as per law.

Apart from this, we also provide food, accommodation and transportation.

Your Chef is one of the highest paid and happiest cooking professional in the UAE, that’s why we have 97% customer satisfaction rate.

Please note that our Chefs are also allowed to have a mobile with them at all times. They are well trained not to use it during working hours.

We do intend to serve customers all over UAE. As we have recently started, it may take some time before we reach your area.

Regardless, please do contact us with your requirement and we will see what we can do